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Terms and Conditions

Welcome to the Plantogen®, plant derived spa therapy website.
Plantogen® is a registered trademark of Ollie Pippa International Inc.

Please take some time to read the following conditions:

The following terms and conditions, govern the use of this website and constitute the entire agreement between the contracting parties. By browsing the site or placing an order, you agree to be bound by the conditions listed below as amended from time to time.

If there is any uncertainty with the terms and conditions above, please contact us at info@plantogen.com before the completion of any purchase.

Applicable Law and Jurisdiction

All purchases are subject to the laws of the state of Nevada, USA. By using this site you submit to the jurisdiction of the courts of the state of Nevada, USA and agree that any legal action will only be commenced in these forums.

Capacity to Contract

Orders can only be placed with Plantogen by persons with capacity to contract, who are over the age of either 18 or 21 as legislated in your state of residence.

Review of Terms

These terms and conditions are subject to change from time to time without notice. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.

Copyright

All content on this site, including text, icons, graphics, etc. are the property of Ollie Pippa International Inc. and are protected by Australian, US and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.

Shipping

To discuss shipping to a country not listed here, please email us at info@plantogen.com. Ollie Pippa International Inc. is not responsible for customs duties and charges and restrictions that vary from country to country that result from the importation of certain products. The purchaser remains responsible for all charges and fees incurred.

When will my order ship?

Most orders shipped via Standard Shipping are processed and shipped in 1-2 business days, depending on product availability.

Most Standard orders are delivered within 5-7 business days from the order’s ship date.

Most orders are delivered within 5-7 business days using Standard Ground Service.

Delivery Options

Plantogen orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Below are the shipping options available. Please select the option that best suits your delivery needs during checkout. We use both FedEx and UPS for ground and 2nd day service.

Retail Customers

Order Total Standard Ground 2nd Day
$0.00-$35.00 $9.00 $20.00
$35.01-$100.00 $15.00 $26.00
$100.01 + Free Shipping $29.00

Professional Wholesale Orders

Please contact your local distributor in your designated geographic area.

Order Total Standard Ground
$50.01-$190.00 $15.00
$190.01 + $19.50

For Wholesale 2nd day service please contact us via email at sales@plantogen.com or via telephone on 1-888-851-6533.

Canada

Orders shipping to Canada are processed and shipped within 1-2 business days. Please expect delivery within 14-20 business days from ship date. Please note: All orders shipping to Canada are subject to applicable duties and customs fees.

Out of Stock Items

If an item in your order is out of stock, we will notify you via e-mail within one business day.

Confirmation of Order

All orders placed are an offer of purchase and are subject to acceptance by Ollie Pippa International Inc. If an order is not accepted, a full refund will occur at the earliest possible convenience. Ollie Pippa International Inc. reserves the right to refuse an offer for any reason.

Payment

Ollie Pippa International Inc. is under no obligation to ship any goods ordered until payment for those goods has been received. In the case of payment by check, this would mean the clearing of funds represented by the check. In the event of the requested goods being unavailable, Ollie Pippa International Inc. may cancel the transaction and effect a full refund. All prices listed are exclusive of any Australian Goods and Services Tax applicable.

Purchase of Goods

Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use.

Advice and Information

The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use.

Conclusion of Transaction

The agreement for sale is concluded only when goods are handled over to the designated carrier.

Return and Refund Policy

Plantogen® is a registered trademark of Ollie Pippa International Inc. We guarantee your satisfaction with all Plantogen skin care merchandise. If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have contacted us first via email or phone and returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments.